Refund and Returns Policy

Refunds and Returns Policy
Effective Date: 18/02/2025
Last Updated: 18/02/2025

1. Introduction
At FOSA, we strive to ensure customer satisfaction with our digital products. This Refunds and Returns Policy explains the conditions and process for requesting refunds. By purchasing from https://fosasports.com (“Website”), you agree to this policy.

2. Eligibility for Refunds
Due to the nature of digital products, we generally do not accept returns. However, we may grant refunds under the following conditions:

  • The product was not delivered due to technical issues.
  • The product is defective or corrupted and cannot be accessed.
  • You were charged incorrectly due to a system error.
  • Your request meets our refund timeframe outlined below.

3. Refund Request Timeframe
Refund requests must be submitted within 7 days from the date of purchase. Requests made after this period may not be honored.

4. Non-Refundable Cases
Refunds will not be granted in the following cases:

  • You changed your mind after purchase.
  • You no longer need the product or found an alternative.
  • You failed to read the product description before purchase.
  • You downloaded, accessed, or used the product.
  • You violated our Terms and Conditions.

5. How to Request a Refund
To request a refund, follow these steps:

  1. Email us at fosacademy03@gmail.com with the subject line: Refund Request – [Order Number].
  2. Provide details of your purchase, including your email address and payment receipt.
  3. Describe the issue you faced with the product.
  4. Our support team will review your request and respond within 5 business days.

6. Processing Refunds

  • Approved refunds will be processed within 7-10 business days.
  • Refunds will be credited to the original payment method.
  • We are not responsible for delays caused by payment providers or banks.

7. Customer Support
If you have any questions about our Refunds and Returns Policy, please contact us:

FOSA
21st Cross Jangamappa Road, Opp Chavara Church, Ejipura, Viveknagar, Bangalore, Karnataka, 560047, India
Email: fosacademy03@gmail.com
Website: https://fosasports.com

We appreciate your understanding and support!